My Life As a Former Call Center Agent and Factory Worker

Which was worse?

It's Ericajean

--

Photo by Tima Miroshnichenko

I’ve been working for many, many years like most people, and after a while I began to reflect on the type of work I did and what I learned from each one. Which ones did I learn the most from? Which was the worst or best to work at and would I ever work that type of job again? Now that I am in my 40s, I know what jobs I will not go back to if I can help it: Factory jobs and call center jobs.

Call center blues

This new generation do not stay at a job very long especially if it is causing more stress in their life, or not enough pay so I am blessed to be able to hop jobs when I want, but I am also blessed that the job I have now has been my bread and butter for the last three years.

Recently, my job said we may all end up having to be on the phones, and I cringed. For three years I was able to work from home. I became stressed because call centers are not a great place to work for many. Here are some common reasons why:

  • Electronic leashes.
  • Crowded cubicle space.
  • Not great for introverts.

Electronic leashes

I hated being on the “command center’s time” this is a program that schedules your breaks for…

--

--

It's Ericajean

Essayist and poet | Author of Rumors of Ouroboros . Learn more about Erica at https://linktr.ee/itsericajean/